Privacy

Data we process

The platform stores the information needed to create accounts, run institution learning workflows, support safety checks, and keep an audit trail for important actions.

• Account data such as name, email, role, institution context, and avatar settings.
• Learning and motivation activity such as tokens, levels, rewards, partner activity, modules, and feedback.
• Administrative records such as invitations, approval decisions, moderation actions, and audit events.
• Technical data such as active sessions and security signals needed to protect access.

How data is used

Data is used to provide the platform, show the right dashboards, calculate balances and level progress, process requests, send relevant notifications, and help institutions investigate support or safety issues.

• We do not treat tokens as payment data or financial account data.
• We do not sell student profile, learning, reward, level, or token activity.

Who can see data

Visibility depends on role, institution scope, and enabled features. The platform is designed so users see only the data needed for their workflow.

• Institution staff can view program data needed for learning support, administration, moderation, and audit.
• Partner-related access is limited to approved program workflows and does not expose unrelated student account data.

Security and retention

Access is protected by authentication, role-based permissions, session controls, and audit logs. Data is retained while needed for the institution program, platform safety, legal obligations, or support history.

Requests and corrections

For corrections, access questions, or deletion requests, contact the institution administrator first because the institution controls the program context. Platform support can help route technical privacy requests.